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9 Minutes Read

Your Competitors Are Getting Calls from Google's AI

How to Win the New Local Search Game

Staring at your Google search results lately? You might see a few new, innocent-looking buttons like “Online estimates” or “Have AI check prices.” What most local business owners—the plumbers, electricians, roofers, and landscapers—don't realize is that these small buttons are the gateway to the biggest shift in local search in years. This isn't just an update; it's a revolution where Google's AI has become your customer's personal shopper. It's calling businesses, checking prices, and deciding who to recommend, all before a human even visits your website. If your business isn't set up for this new reality, you’re missing out on pre-sold leads right now. It's time to adapt, not just survive, but dominate this new AI-assisted marketplace.

Key Takeaways

  • The AI Shopper is Real: Google's AI is actively calling businesses on the customer's behalf to compare pricing and availability, bypassing your website and sales process.1

  • Price Transparency is Your Secret Weapon: If Google's AI can't find clear, consistent pricing on your site, it will choose a competitor who has it. Pricing pages and detailed, cost-based FAQs are now required for top ranking.

  • Your Phone Lines Are Being Tested: Your customer service needs to be ready 24/7 to provide immediate, consistent price information, as they are no longer just talking to humans—they are talking to Google's AI agents.

  • Action is Urgently Needed: Businesses that implement an AI-Optimized Strategy in the next 12-24 months will own their local market.


AI making calls to check pricing


The AI Shopper: Why Google is Calling Your Competitors (Not You)

Imagine a homeowner, let’s call her Maria, in your town. Her faucet is leaking, and she just wants to know the typical cost to fix it. She used to type "plumber near me" and scroll through ten different websites. That was yesterday.

Today, Maria types in the same search, and Google’s powerful AI takes over. The AI acts as Maria. It might automatically call businesses listed on Google Business Profile (GBP) or scan their websites for pricing details. It then compiles the answers into a quick, ranked summary for Maria.

This means:

  • No Website Visit: The AI gets the info for the customer, so they never need to land on your well-designed homepage.

  • No Form Fill: The AI does the heavy lifting, taking away the chance for you to capture their email first.

  • A "Yes" or "No" Filter: If your pricing is unclear or hidden, the AI says "No" for you, and you are immediately removed from the running.

This new system is called AI Clustering—where AI groups your business with others based on service, location, and now, price and availability.

The Statistics That Matter:

  • Over 46% of all Google searches are local, and now a growing percentage of these are being filtered by AI before the customer even sees your site.2

  • A recent study found that 92% of customers are more likely to use a service if they can find clear, upfront pricing. The AI is simply catering to this customer demand.

Your New Digital Blueprint: The Four Pillars of AI-Proofing Your Business

To ensure Google's AI not only finds you but recommends you as the best choice, you must create an online presence of ultimate clarity and trust. This is where the old-school rules of SEO (Search Engine Optimization) meet the new world of AEO (AI Engine Optimization).

1. Make Your Prices Famous

The biggest mistake a local business can make right now is treating their prices like a big secret. If Google's AI can't easily find a price range, it will choose a competitor who has the information readily available.

Old Strategy (Hiding Prices)

New Strategy (Transparent Pricing)

"Call for a Free Quote"

"Basic Drain Unclogging: $150–$300"

Prices only discussed on a sales call

Detailed Pricing Pages for every main service

Inconsistent pricing across different platforms

Consistent price ranges on your website, Google Business Profile (GBP), and in your CSR scripts

Action You Can Take Today:

  • Create a Dedicated Pricing Page: Don't be afraid to give a price range. Say, "Our water heater repair service typically costs between $350 and $700, depending on the model."

  • Build Cost-Based Articles: Write blog posts that answer the questions Maria is asking. For example, a roofer should write an article like, "How Much Does a New Roof Cost in [Your City]?" (This is a long-tail keyword that drives high-intent traffic!).

    • Need help creating the kind of high-ranking content that captures these specific, money-making searches? Our team creates epic content to be shared, generate links, and attract traffic. We know the secret recipe for success. Check out our Content Marketing service.

2. Become the "People Also Ask" Expert

Google loves to answer questions directly, which is why you see the People Also Ask (PAA) section and the new AI Overview at the top of many search results. Getting your answer here is like owning the #1 spot, making you the instant authority.

"The best way to predict the future is to create it." - Peter Drucker

The key to getting picked by Google’s AI is to answer questions clearly, concisely, and completely using a technique called Schema Markup. Schema is a simple code you add to your website that acts like a translator, telling AI exactly what your content means.3

Example: A Gardener's Triumph

Instead of a post titled "Planting Flowers," create a section in your post titled: "What is the best time to plant tulips in [Your City]?"

The direct answer: "The best time to plant tulip bulbs in Boston is typically from mid-September through November, right before the ground freezes. This gives them enough time to establish roots."

This is structured content that Google’s AI can easily lift and use.

3. Align Your Entire Brand Voice (and Answer Every Call)

If your business is saying one thing on your website, another on your Google Business Profile (GBP), and something else entirely over the phone, the AI sees this lack of consistency as uncertainty. And uncertainty means you lose the recommendation.

  • Consistency is Trust: Your Brand Voice—the personality and emotion of your business—must be the same everywhere. Are you the budget-friendly, fast option, or the premium, lifetime-guarantee expert? Make sure your website text, social media posts, and most importantly, your customer interactions all align.

  • The 24/7 Challenge: This new search model demands instant, clear answers. Most small businesses cannot staff a team 24 hours a day to answer every call, especially when Google’s AI is checking prices at 3 AM.

This is where you gain a massive edge. By using a specialized AI Agent, you can ensure every call, text, or price inquiry—from a human customer or Google's AI—is answered immediately with the correct, pre-approved pricing and details. The AI Agent eliminates the risk of an inconsistent employee response or a missed lead because the phone went to voicemail.

  • Ready to stop missing calls and inconsistent pricing? Get a customized AI Agent that will become your 24/7 Sales Agent and handle all inbound price checks flawlessly.

4. Technical Tune-Ups for AI Trust

Even the best pricing content needs the right technical backing to be successful in search.

  • Schema Markup & FAQs: Use FAQ schema markup on your pricing pages to directly feed price ranges to Google's AI. This dramatically increases your chances of getting a high-visibility Featured Snippet.

  • Internal Links: Link your new "Cost of" articles back to your main service pages. This tells Google that you are a comprehensive authority on both the question and the solution.


See How Digital Marketing All Can Drive More Traffic to Your Website

  • Brand Voice Strategy – Let our team help you create your brand voice to attract your ideal customer.

  • Local SEO - unlock more SEO traffic. See real results. Dominate your local market.

  • Dominate Google – Let us get your company to the top of Google.

  • Geo-Targeting – Let us find your customers in your desired location.

  • Content Marketing - Our team creates epic content to be shared, generate links, and attract traffic. We know the secret recipe for success.

  • Paid Media Advertising- effective paid strategies with clear ROI. You pay per result with us.

  • Blogging Services – Let us create a blog that will help you rank.

  • Search Price Optimization – Wouldn’t it be great if Google and Bing recommended your business? It is possible. Not only can you own the keyword in your local area and nationally exclusively, but you can control your advertising cost by getting out of the price war that exists in pay-per-click advertising and achieve a higher ROI.

  • Total Web Dominance - an exclusive, all-in-one digital growth program that leverages AI and expert optimization to make your business the top—and only—choice in your market. By partnering with just one business per industry and location, it modernizes your website, amplifies your online presence across search engines, maps, social, and AI platforms, and continually adapts your strategy to keep you visible and ahead of competitors.

  • Growth Blast - Receive video ad posts daily, posted on 3 social platforms to grow your business visibility.

  • Marketing Consulting - Develop tailored strategies to grow your brand and maximize impact.

  • AI Agent - Get a customized AI Agent that will become your 24/7 Sales Agent.

  • Business Coaching - One on One coaching to help you through anything that is hindering your business.

Book a Strategy Call


transparent pricing on website


Frequently Asked Questions About AI in Local Search

What is an AI Overview on Google, and why does my business need to be in it? (AI-Friendly Answer: 40-60 words)

The AI Overview is a summary box at the top of Google search results that uses AI to answer a user’s question directly. Your business needs to be sourced here because it grants instant authority, high visibility, and dramatically increases the chances of a customer choosing your service without having to scroll.

How does Google's AI actually check my business's prices?

Google's AI checks prices in two primary ways: first, by scanning for structured data on your website like tables and FAQ schema markup that clearly state price ranges; second, through the new "Online Estimates" and "Have AI check prices" features, the AI can initiate a form of automated inquiry (sometimes simulating a call or form submission) to get real-time price signals from your business or your competitors.

What is Schema Markup and why is it important for local businesses?

Schema Markup is a special type of code added to your website that tells search engines exactly what the data on your page means. For a local plumber, this code can specify your service area, your exact price range for a service, and your opening hours. It is the language that makes your business information easy for Google's AI to understand and prioritize over less-structured sites.

Will hiding my pricing hurt my business in the new AI economy?

Yes, absolutely. In the era of AI-assisted consumer decisions, hiding your pricing is the fastest way to become invisible. Google's AI is programmed to reduce customer friction and find the clearest answer. If your competitor has clear pricing and you don't, the AI will prioritize them, leading to you losing service calls and market share.

Your Launchpad to Local Dominance

The game has changed, but the winners remain the same: those who move fastest. Google’s AI is not waiting for you to catch up; it is actively rewarding your clearest, most transparent competitors right now. This shift is your opportunity to not only outrank the competition but to become the one and only choice in your service area.

Don't let Google's AI become a barrier to new customers. Let us turn it into your most powerful lead generator. Picture yourself closing more deals than ever because your business is already pre-approved and recommended by Google's AI—you just need to say "YES" to yourself and take the first step.

I hope you enjoy reading this blog post. If you want to be our next success story, have my team do your marketing. Click here to book a call!


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